Terms and Conditions
Welcome to Relax Ortho Surgical. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to comply with and be bound by these terms. Please read them carefully.
1. General Information
1.1. The website relaxsurgical.com is owned and operated by Relax Ortho Surgical, dedicated to providing high-quality orthopedic products and solutions.
1.2. By accessing this website, you acknowledge that you are at least 18 years old or have the permission of a legal guardian to use our services.
1.3. These terms and conditions may be updated periodically. It is your responsibility to review them for any changes.
2. Use of the Website
2.1. You are granted limited, non-transferable access to this website to browse, purchase products, and seek information.
2.2. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use and enjoyment of, this site by any third party.
2.3. Unauthorized use of this website may result in a claim for damages or legal consequences.
3. Products and Services
3.1. All product descriptions, prices, and availability are subject to change without prior notice.
3.2. While we strive to provide accurate information, errors in product descriptions or pricing may occur. In such cases, we reserve the right to correct these errors and cancel orders if necessary.
3.3. Products displayed on the website may vary slightly in color or design from what is delivered due to monitor settings or manufacturing updates.
4. Payments and Billing
4.1. Payment methods accepted include credit/debit cards, net banking, and other payment gateways provided on the website.
4.2. Prices listed on the website are inclusive of applicable taxes unless stated otherwise.
4.3. Orders will only be processed upon successful receipt of payment.
5. Shipping and Delivery
5.1. Shipping charges and estimated delivery timelines will be displayed at checkout.
5.2. Relax Ortho Surgical is not responsible for delays caused by unforeseen circumstances, including but not limited to courier delays or natural disasters.
5.3. Customers are required to inspect the product at the time of delivery and report any damages immediately.
6. Returns and Refunds
6.1. Please refer to our Refund Policy page for detailed information on returns, replacements, and refunds.
6.2. Products returned without prior authorization or beyond the specified return window will not be eligible for refunds.
7. Intellectual Property
7.1. All content on this website, including text, images, logos, and graphics, is the intellectual property of Relax Ortho Surgical and is protected by copyright laws.
7.2. You may not reproduce, distribute, or exploit any content from this website without prior written consent.
8. Limitation of Liability
8.1. Relax Ortho Surgical shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or its products.
8.2. Our liability is limited to the maximum extent permitted by law and, in any case, shall not exceed the total amount paid by the customer for the purchase.
9. Third-Party Links
9.1. This website may contain links to third-party websites for additional information or services.
9.2. Relax Ortho Surgical is not responsible for the content, privacy policies, or practices of third-party websites. Use them at your own risk.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of India.
10.2. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
11. Contact Information
If you have any questions regarding these terms and conditions, please contact us at:
Relax Ortho Surgical
Email: contact@relaxsurgical.com
Phone:9933558810